EA, HP, and user frustration
Posted on Feb 6, 2007 | Last Updated Feb 7, 2007
How misnomers and programming error can frustrate your users.
EA Link, jetdirect, networked printing, design
The Death of Courtesy
Posted on Jul 25, 2004 | Last Updated Jul 26, 2004
A poem about modern sensitivity
Poetry, courtesy, chivilry, sexism